Problem Quality
Whether the problem is real, unavoidable, and pressing enough that people will act.
Tests Is the problem real and worth solving?
- Real Is the pain genuine and significant — not imagined, trivial, or already tolerable?
- Unavoidable Must the customer actually face this, or can they sidestep it entirely?
- Pressing Does it demand action now, or is it easy to put off indefinitely?
- Poorly served Do today's alternatives handle it badly, leaving a real gap?